Quality Assurance Technician

Job Description

Join Dairy Farmers of America (DFA), the nation’s largest dairy cooperative, where you’ll play a critical role in ensuring food safety and product quality. We’re looking for a detail-oriented Quality Assurance Technician to support quality systems and testing at our Green Bay, WI plant on 1st shift.

Schedule:

• 1st Shift - Monday through Friday, 5:00 AM - 1:00 PM
• Occasional overtime based on business and production needs

Why Join DFA?

• Competitive hourly pay starting at $22.00 per hour (including attendance incentive)

• Full, comprehensive benefits package including medical, dental, and vision insurance, 401k with company match, and more

• Paid time off and holiday pay

• Opportunities for training, skill development, and career advancement in a growing, team-oriented environment

• Be part of a nationwide cooperative that brings quality products from our farmers to families across the country

Summary:

Under the direction of the Quality Assurance Manager, the QA Micro Lab Technician is responsible for performing and analyzing various tests related to production at the facility.

Essential Duties and Responsibilities:

The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

1. Follow DFA's policies and procedures.
2. Follow and enforce GMPs and Personal Hygiene policies
3. Perform Test & Measuring Equipment calibrations and verifications.
4. Conduct finished product testing per established procedures.
5. Conduct label verification of finished product.
6. Inbound inspections – inspect, sample, and record and make sure there is a COA or it needs to be on hold. required
7. Conduct allergen testing and verification activities
8. Conduct inspections – glass/brittle plastic, band aid/ear plug, metal detector, sanitation, and GMP.
9. Maintain accurate logs, data entry, and filing records for all holds, foreign materials, non-conforming materials, lab results, inspections, etc.
10. Conduct post-cleaning and pre-operational sanitation inspections, including swabbing the site and documenting results.
11. Follow the environmental monitoring program and perform all swabbing according to the plan and document all corrective action taken.
12. Conduct inspections – glass/brittle plastic, band aid/ear plug, metal detector, and GMP.
13. Follow Hold & Release procedures – placing product on hold, conducting pre-shipment review, releasing items from soft hold.
14. Assist with troubleshooting issues with the in-process tests.
15. Review batch records and digital chart recorders, verify temp and time.
16. Complete proficiency lab testing.
17. Report all major issues and non-conformances to management.
18. All other duties as assigned.

Education/Experience:

• High school diploma or equivalent required

• Experience in cheese processing, food manufacturing, or QA preferred

• Experience in QA, machine operation, or related role a plus

Skills & Competencies:

• Knowledge of GMP, hygiene, HACCP, and quality principles

• Strong attention to detail, analytical, and problem-solving skills

• Ability to communicate effectively with internal and external teams

• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Ability to read and interpret product specifications, lab manuals, and test results

• Ability to lift/move up to 40 pounds occasionally

An Equal Opportunity Employer including Disabled/Veterans